I have many clients who tell me that they’ve never been sued. If a problem develops, they work with their clients and try to resolve it. Working as a contractor who does new construction or remodeling has never been harder. Clients turn to the internet and believe they know how to do it faster, better…

Design / Build contractors are really running two businesses at once: there is the design portion of a project, and then there is the actual construction.  Design/Build contractors should therefore have two different contracts for these phases of the job for the following reasons: Design does not fall under the Massachusetts Home Improvement Contractor Statute,…

It seems as though more and more contractors are branding themselves as design/build these days.  The process is attractive for both homeowners and contractors.  Rather than seeking the services of an architect, the homeowner only needs to engage one professional for the design and execution of a renovation project.  The contractor has a great marketing…

Communicate with clients. The #1 reason contractors and construction companies get sued?  They don’t maintain proper communication with their clients.  Make sure all change orders are in writing.  Tell clients if a problem develops or if you’ve underbid a job.  Do not stick your head in the sand.  Treat your clients properly, and you will…